TM is a company
that features a bright growth prospect. Just a glimpse into UniFi, its most popular broadband
service will attest to this observation. The package offers numerous options.
Most of them are in the experimental stage. However, the company has started
offering this improvement and freedom of choice in certain parts of the
country.
What to expect?
Following is an
overview of the things the company asks its subscribers to expect in future.
1. Utmost flexibility and increased mobility
Telecom Malaysia
promises that its users would be allowed more freedom of choice with the
addition of the two and more new variants to its service package. The first one, already prevalent in certain parts
of the country is the 30MB per second package.
2. The ability to forego Hypp TV
The company
always stands behind its three-dimensional stand. It feels that it offers users
an easy option to enjoy their favorite channels. Besides, the package is less
expensive when compared to its competitors.
3. Expansion into the mobile market
TM also aspires
to expand into the mobile market. This, it feels will enable the firm to take
advantage of the P1 capabilities so as to increase its broadband speed. Even
though TM does not offer much details into its aspirations here, reports say
that this will happen by the next year. In
such an instance, consumers will be able to pay their P1 and UniFi bill through a single window.
Issues the company faces
TM also touched
up on some of the obstacles it faces in its attempts to extend its coverage.
They include the following.
1. Unfriendly buildings
The company, in
its briefing to the media stated that certain houses are not friendly to the
broadband services. This stresses the importance of the role developer’s play
in ensuring Internet coverage throughout the entire nation.
2. Lack of demand
The firm also
asks its users to ensure more demand. This is a must for it to be able to
invest in its effort to increase its coverage.
3. The condition of existing subscribers
Another concern
the company addresses is the situation of current subscribers when it starts
rolling out its “all-new” packages. For a few months, users may be allowed to
stay with their VIP plan. However, the plan will meet its end in the near
future. The dates are not mentioned. TM will inform its UniFi subscribers of
the options available. The firm also promises to make the change as smooth as
possible.
4.
The 24-month contract
During the press
conference, media also requested a response from the company for another
concern; the 24-month contract for new registrations. The firm promised to look
into the matter and update users accordingly.
It is true that UniFi would undergo dramatic changes in
the near future. But, there is no choice, but to wait and see the effect at the
moment. Whatever is the scenario, one thing is sure; users can expect more
coverage, ease of payment and better Internet speed within a few months. The
promise can be trusted; TM is a company with years of service in the field. It
is known to exceed user expectations all the time.
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